Royalty Rewards® Member FAQ
I’ve already signed up. When will I receive my Welcome Postcard?
You can expect your Welcome Postcard of a FREE $20.00 Off Your Next Visit to arrive in 3-5 weeks from the date you signed up. Please keep your eye out for a large, full color postcard that will arrive at the address you provided on your enrollment form. If 5 weeks have passed from the date you signed up and you still haven’t received your Welcome Postcard, please give us a call and let us know.

How do I check my points balance and account activity?
You can check your points balance online by logging into your account at Your username is your 16-digit card number (with no spaces or dashes), and your password is your last name in lowercase.

I’ve moved. How do I update my address?
You can update your address and mailing information by logging into your account at

How do I earn points?
Each time you visit Bo’s Imports please be sure to provide your Royalty Rewards® Card to Bo’s Imports when paying for your bill. You will earn 1 point for every dollar spent—and some promotional purchases may earn more.

When will I earn an Award? How can I redeem it?
For every 400 points you accumulate, you will automatically receive a $20 Award Certificate in the mail within a few weeks. Once you receive this, you can use the $20 Award Certificate during your next visit to Bo’s Imports.